Herb Weiss: Mistaken Identity Can Be Hazardous to Your Business
Herb Weiss, GoLocalProv Guest MINDSETTER™
Herb Weiss: Mistaken Identity Can Be Hazardous to Your Business
Just three weeks before the City of Providence’s election for Mayor, Eastside customers of The Camera Werks, a long-time fixture on Hope Street, expressed concern over a recent letter to the editor (LTE) written by a Patricia Louise Zacks, who they surmised was the retail store owner. The small neighborhood retail establishment has operated for over 27 years, serving three generations of customers.
Unaware of the published letter, visitors and emails began coming in regarding the LTE, which left the shop owner. Patricia Susan Zacks, confused. Through conversations, she quickly learned that emails were circulating throughout the East Side neighborhood, linking her to the editorial letter that she never wrote. In sharp protest to the views of the editorial letter, longtime customers pledged to bring their business elsewhere.
Last week’s political drama came about because of mistaken identities. The October 15 LTE, was actually penned by Providence resident, Patricia Louise Zacks, who is now married to the retail store owner’s former husband.
The mistake of mixing up the two Zacks’ identities might not have occurred if Providence Journal newspaper readers had gotten the facts straight before they circulated the LTE to Eastside friends among the Summit Neighborhood. Each Zacks has a different middle name and reside in different cities, one is an East Side resident in Providence, and the other is a Pawtucket resident in Oakhill, just across the Providence city line.
Patricia Susan Zacks, the camera store owner, attempted to use Facebook to clarify that the author of the LTE was not her, but rather a Providence resident, stating “I am a Pawtucket resident who has been a Hope Street merchant for over 27 years and have proudly served my customers. I extend best wishes to all the candidates and look forward to working with whomever the voters decide for the future of Providence.”
Coming to Like Buddy, More
Buddy CianciThe LTE’s heading, “Journal’s fear of Cianci leads us to support him,” summed up Providence resident Patricia Louise Zacks’ personal journey to ultimately support the former Providence mayor, she says. The Eastside resident of 10 years who works for the State’s Department of Transportation notes that she and her husband “sat on the fence,” for a while not able to decide whether to cast their vote for Housing Court Judge Jorge Elorza or Cianci.
The couple knew of Cianci’s previous felony convictions (acknowledging he served his time and legally had a right to run for mayor) but that he was able to run a City and provide needed services to its residents. Elorza had “impressive credentials,” too, making their political decision, virtually “an impossible choice,” noted P.L. Zacks. She also pointed out in her LTE that Cianci has little to hide, he’s an open book to the voters because of the coverage in the Providence Journal, editorials, op eds, and debates.
Finally, the LTE noted that the straw that broke the camel’s back was the continual attack on Cianci by the Providence Journal combined with an attempt by East Siders to secretly raise $1 million to defeat the two-time convicted felon.
Patricia Louise Zacks notes that after she went public with her household’s support for Cianci, several spiteful messages were left on her answering machine. One caller gave his support for her candidate, but others made typically insulting remarks.
“I expected I would get all sorts of flack, but I didn't’t get upset or angry because I could just hit the delete button,” she said.
But, Patricia Louise Zacks also learned of the negative impact of her LTE on another person, one who carried her last surname.
Looking back, “What kind of world do we live in where I cannot exercise my constitutionally-protected right to express my personal opinion in a local newspaper without causing professional and possibly even financial damage to a woman [with the same last name] who owns a small photography and framing business, and is also someone I personally know, admire, and hold in high esteem,” says Patricia Louise Zacks, quipping. “How in God’s name can such a thing happen?”
Chiding those who punish merchants because of who they politically support, she believes offering a quality product or service at a fair price should be more than enough for any businessperson to offer. “Making that owner’s religion, sexual orientation, race, and gender – especially that person’s political ideology – a part of the transaction is, in my opinion, vindictive and small minded,” charges Patricia Louise Zacks.
A Political Moral
Living in a democracy gives us many rights and privileges, including the entitlement to support a particular political candidate and the right to publicly publicize that choice.
Over the years, political campaigns have become a blood sport, even more so in controversial campaigns like the Cianci-Elorza race. Patricia Louise Zacks voiced her support for Cianci, giving us examples of how she reached this decision (to the dismay of many Eastsiders) in a LTE printed in the Providence Journal, the largest major daily in the Ocean State.
But, it was Patricia S. Zacks who faced the wrath of Eastside readers, many of her customers, because they mistakenly believed she was endorsing the former Providence mayor, a candidate that they were working hard to defeat. Circulating emails with this LTE attached only added fuel to the intense political drama in Rhode Island’s largest community.
One well-placed Elorza supporter told this columnist that he saw no problem boycotting businesses if the owner was not in sync with their choice of candidates. But, in my opinion winning an election should not be based on a “torch and burn” mentality because of differing political views.
For those who want to use their economic clout to support their candidates, I urge them to get the facts straight. Here is a situation where people took action based on faulty information.
If people have differing positions on candidates or policy issues, they can just agree to disagree. When the dust settles after the upcoming Nov. 4 election, whoever carries the day, the sun will surely rise the next day. I can guarantee that one.
Herb Weiss, LRI ’12, is a Pawtucket-based writer who covers aging, health care and medical issues, who just happens to be the husband of Patricia S. Zacks. He can be reached at [email protected].
Cianci's Coverage in the Providence Journal
Column - September 21
Taveras Adds Voice of Criticism
In an interview with the Providence Journal's Ed Fitzpatrick on Cianci, Providence Mayor Taveras said, "I'm not sure what city he was talking about. Facts are pesky things. Let's make sure, as we start looking at the old days, we realize just exactly what those old days involved."
Politifact - September 21
Cianci's Claim About the Deficit Not on Money
Cianci's claims were ruled "half-true" in a September 21 Politifact.
"...the ad implies that things were rosy under Cianci and went downhill after he left. That ignores the future problems he caused by underfunding the pension system, the effects of the Great Recession, and the strides Taveras made to bring the city back from bankruptcy," wrote Alex Kuffner.
Letter - September 22
Calling Cianci a Liar is Sensationalism
PaulJ. Salesi wrote in a Letter to the Editor, "I find your September 17 editorial "Lying for votes" a case of the pot calling the kettle black. You accuse Vincent Cianci of lying when in fact he may have taken a statement out of context, something The Journal and the press in general do on a regular basis."
"Enough already. We get it. The Journal's decades-old crusade against former Mayor Vincent Cianci will never end, even if the Journal's ill-will, the origin of which I can only imagine, risks the Journal's further alienating and losing its subscriber base," wrote Touret
"The city's heavily black and Latino south side is seen possibly up for grabs in the November election...but Cianci denied his plan's focus on Broad Street was a strategy to win votes there."
Editorial - September 23
Clubbing with Cianci
The Providence Journal Editorial Board weighed in on the claim that Cianci asked Elorza for his support.
The Editorial Board wrote, "That seems doubtful, since the recommendation of an ex-felon who went to federal prison for running City Hall as a criminal enterprise would hardly elevate the reputation of a candidate running on a platform of serving the public interest."
Letter - September 24
Cianci Went to Prison for a Very Good Reason
In a Letter to the Editor on September 24, Marvin Greenberg calls out the voters of Providence.
Greenberg wrote, "I can't vote in Providence, but how can the intelligent people who can vote think that things will be different if they reelect Vincent Cianci?"
Article - September 24
Police Union Gives Ex-Mayor Its Endorsement
Katie Mulvaney refered to Cianci's criminal record in a September 24 article on the Providence Police union endorsement.
"A twice convicted felon, Cianci previously served as Mayor of Providence from 1975 through 1984 and from 1991 to 2002," wrote Mulvaney.
Article - September 24
Cianci's Convictions on the Minds of Undecided Voters
John Hill cited a recent Providence Journal/WPRI-12 poll on September 24.
Hill writes, "Vincent A. Cianci Jr.'s criminal record could be a problem for him among undecided voters as he tries for a second comeback to City Hall, the results of a Providence Journal/WPRI-12 poll indicate."
Article - September 24
13-Year-Old Lawsuit Against Cianci Heard
On September 24, Richard Salit reported on a 13-year-old lawsuit against Cianci.
Salit wrote, "A state Supreme Court hearing on whether Vincent A. Cianci Jr. unlawfully ordered firefighters to participate in a 2001 gay-pride march gave the former Mayor an opportunity on Tuesday to tout his record of support for the gay community as he runs for his old seat."
Editorial - September 24
Cianci's Half-Truths
The Editorial Board of the Providence Journal calls out Cianci on his "half-truths".
Candidate Elorza Must Say Why Cianci's Crimes Matter
Edward Fitzpatrick wrote in a September 26 column, "You know, if you've been convicted of two felonies, you might have a tough time getting a job running the Coolatta machine at Dunkin' Donuts."
Editorial - September 26
The Mayoral Poll
In reaction to the latest poll results, the Providence Journal Editorial Board wrote, "People who love Providence and want to see it move beyond its corrupt past can be forgiven for feeling discouraged by this week's Providence Journal/WPRI poll. Nearly 30 percent of registered voters indicated that Vincent Cianci's two felony convictions-including four years in federal prison for running City Hall as a criminal enterprise-were 'not at all' important in determining their vote."
"While 38 percent of voters, and even the Providence police union, think it's OK for a two-time felon with a conviction for racketeering to run a city, the nation is outraged over the thought of Ray Rice running with a football," wrote Donaldson.
Opinion Piece - September
Rise Up Everyone, and Keep a Crook Out of City Hall
"Should you call 911? Well, maybe. There is a crime in progress in the city of Providence: Vincent Cianci is running for mayor, and, as of last week, he was winning," Jones wrote.
Letter - September 28
Cianci's Half-Baked Vision for Providence
Jim Galkin of Cranston challenges Cianci's vision for Providence.
Galkin wrote in a Letter to the Editor, "Perhaps it is a "vision" if it does not succeed and a plan if it does. Hey, I have a plan and a vision: Call magician Mat Franco (winner of "America's Got Talent") and make all these politicians disappear."
Editorial - September 28
His Own Words
The Editorial Board of the Providence Journal suggested Cianci's biggest enemy is himself.
"There are many compelling arguments against letting Vincent Cianci, the twice-convicted felon running for Mayor of Providence anywhere near City Hall again. But it is fascinating that one of the strongest cases against his return has been made by one of his strongest supporters: Cianci himself."
Article - September 28
Providence Teachers Union Back Cianci
C. Euguene Emery Jr.'s article makes mention of Cianci's criminal record.
"The vote came four days after the city's police union also voted to endorse Cianci, a two-time felon, to run for the city again," wrote Emery Jr.
Politifact - September 28
Cianci's Pension Funding Claim is Overdrawn
In the September 28th Politifact, it is ruled that Cianci's claim that, "In 2001 and '02...we had the pension system funded at {the} 100 percent level in that year, and we did for two years at that point", is "half-true".
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