Multiple Thayer Street Businesses Closed Due to Parking Meters

Kate Nagle, GoLocal News Editor

Multiple Thayer Street Businesses Closed Due to Parking Meters

The Avon's Dulgarian said that matinee numbers are hurting due to patrons not wanting to deal with meters during a movie. Photo: WikiCommons/Phelan
Multiple former Thayer Street businesses are saying that they closed due in part to the addition of parking meters by the City of Providence -- and dozens more in the commercial area by Brown University on the East Side are calling for their removal. 

Real estate professional Kenny Dulgarian provided a letter from Donald Sommers with Advanced Communications Technologies who was a Verizon Premium Retailer, who told Dulgarian when he severed his contract that parking meters were the primary reason he had to terminate his lease at 216 Thayer Street. 

“I have seen a number of changes take place involving the City of Providence but never have I seen such a poor decision to add parking meters to a section of the city where it is hard enough to find parking and get your business done in two hours,” wrote Sommers. (See More BELOW).

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Lois Hollingsworth, who had owned dress shop Zuzu’s Petals at 288 Thayer Street for over twenty-five years, said that parking meters were the “last straw” in her decision to shutter the Providence location and focus on stores in East Greenwich and Barrington. 

“I’m so sad.  When we opened on Thayer Street, we thought we’d be there forever,” said Hollingsworth. “I had no idea the meters would be like this. It’s terrible for small businesses. There’s absolutely no reason for them to be there.”

Impact to Business

Dulgarian, who owns the Avon along with multiple other locations on Thayer and throughout the city, has been helping to lead the effort to remove the parking meters from the commercial strip.

On Sunday, Dulgarian shared the letter he had received from Sommers, in an effort to convey the impact that meters have had on local businesses. 

“When the parking meters were installed, it became a real deterrent for my customers to shop in my area. They would much rather go to University Plaza or Providence Place Mall, where they could easily find parking [than] to battle on-street parking on Thayer and Waterman,” wrote Sommers. “Then, to throw salt in the wound, they made the metered parking ridiculously difficult to figure out, which ultimately led to the downfall of my business. On a daily basis we would get people poking their head in the door just to ask how and where they would be able to get the ticket for their dashboard! When we initially moved in, we were doing approximately 65-75 phones a month. In the next couple of years we grew the business to between 150-175 phones a month but today, I’m lucky to see 50 phones a month with nothing else to attribute the loss in sales but what the customers are saying about the metered parking.”

Several former Thayer Street businesses have attributed closing their doors to the addition of parking meters - and dozens more are calling for their removal.
“In talking with some of the other small businesses in the area, they too say that business is down due to metered parking,” wrote Sommers. “I hope that you can do something about this change so that other small businesses won’t be forced to move out of the area. Every day I see Governor Raimondo on the TV stating that she’s talking to other businesses to get them to open in Rhode Island. How about some help for the small businessman trying to afloat in the capital city?”

Zuzu’s Petals’ Hollingsworth said she had multiple examples of customers telling her they wouldn’t come to Thayer Street with the meters, prompting her decision to shutter the location. 

“We had a good customer come in from East Greenwich, and she couldn’t figure out how to work the [parking meter kiosk],” said Hollingsworth. “She got a ticket, of course.  She called me up afterwards, and said to me, “I’m not coming back to Thayer Street.”

“It’s just so distressing the way the city did this to small businesses who are struggling,” said Hollingsworth. “There just seems to be a disconnect between who’s making the decisions and who it’s impacting.”

Businesses on Record Opposing Meters

Dulgarian and the Avon have an online petition calling for the removal of parking meters from Thayer Street that has garnered over 3,300 signatures (as of June 5); Dulgarian also circulated a separate petition to business owners to sign, which includes the following businesses calling for their removal:

* Antonio’s Pizza
* Spectrum India
* Brown Bookstore
* Paragon
* Thayer Metro Mart
* Au Bon Pain
* Skewers
* Tealuxe
* Chipotle
* Francesca’s
* Kabob and Curry
* Johnny Rockets
* CVS
* Tech MD Providence
* 2nd Time Around
* Supercuts
* Sneaker Junkies
* Mike’s Calzones
* East Side Pockets
* Shanghai
* Meeting Street Cafe
* Andreas
* Growlers
* Providence Tattoo 
* Berk's
* Ben & Jerry’s
* Santander Bank
* East Side Vision Care
* La Creperie
* Nice Slice
* Facing Thayer
* Flatbread

“It’s so overwhelming, it’s sad, they’re hurting.  It’s so heart wrenching. It’s mortifying, and I’m not an emotional guy,” said Dulgarian. “I’ve actually given some of them a hug. These people have children in schools, colleges, car payments, and I’m actually thinking they’re better off closing up and working for someone else rather than deal with this as business owners."

“As far as the city goes, there’s no vision here. You've got to think out of the box, you can’t hide your office,” said Dulgarian. “Whoever sold [the city] on the idea of meters didn’t account for this, for hurting businesses. This isn’t an autocratic society, [the city] needs to be respond.  You’re working for us, we’re not working for you.“

Main photo: Flickr/Snodgrast


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