BankRI Introduces New Mobile Banking Features

GoLocalProv Business Team

BankRI Introduces New Mobile Banking Features

BankRI is improving its digital baning tools. As consumers continue to increase their use of digital banking, Bank Rhode Island is introducing new features to its mobile banking app. Enhancements include the addition of a Card Manager platform and Peer-to-Peer Payments capabilities.

Now, BankRI’s Card Manager allows individuals and businesses to control their BankRI debit card from their phone or mobile device providing customers with new levels of convenience and fraud protection. By using the BankRI mobile banking app, customers can use Card Manager to activate, suspend, or report their card as lost or stolen. An example of the feature’s value to customers is when traveling and concerns may exist regarding security. Consumers can suspend their card when it’s not needed, and re-activate it in real-time for use while in a merchant’s store. Following a transaction, the card can once again be suspended through Card Manager until needed again.

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“We are wholly committed to continuing to enhance our mobile banking products as technology advances and more people rely upon the convenience of banking on the go,” said Steven M Parente, Senior Vice President and Director of Retail Banking for BankRI. “But with every new feature, our goal remains the same, and that’s to provide customers with peace of mind by knowing that their transactions and confidential information is protected.”

Along with Card Manager, BankRI has introduced Peer-to-Peer Payments, which allows individuals or businesses to send money to another person or business without having their bank account information. Through the BankRI mobile banking app, customers can initiate a payment that triggers an encrypted email to the intended recipient. Upon receiving the email, the recipient confirms their identity and banking information, resulting in an electronic transfer of funds from the payer. The feature, which has been gaining traction nationwide, is often used to lend money to a family member or friend, splitting the check at a restaurant, sending gifts of cash, and more.

This latest round of enhancements to BankRI’s mobile banking app follows the addition of features introduced less than a year ago—mobile check depositing and text banking services. 

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