Smart Benefits: CT Exchange Technology a Model for Other States

Amy Gallagher, GoLocalProv Business/Health Expert

Smart Benefits: CT Exchange Technology a Model for Other States

Unlike the federal and many state exchange websites, Access Health CT, Connecticut’s health insurance marketplace, works just fine. In fact, the state has already exceeded its goals for the first year of operation, boasting one of the highest sign-up rates in the country when enrollment closed March 31. And that’s gotten the interest of some other states.

After inquiries from multiple states about its site, Connecticut developed what it terms “Exchange in a Box.” Rather than reinvent the wheel, other states can use Connecticut’s technology infrastructure, scaled to fit their needs. Alternatively, Connecticut is offering to provide just behind-the-scenes technical support or targeted advice and training.

And it’s got its first customer. After Maryland faced criticism for its flawed exchange website, and posted one of the country’s lowest enrolment rates, the state decided to use a copy of Connecticut’s site template for its next enrolment period, which opens November 15.

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Maryland’s use of the software is free, since it was created with federal funds. But since technology is only one part of a successful exchange, Maryland has  hired Deloitte Consulting, who built Connecticut’s exchange, to revamp its system.

Marylanders will still be able to use the existing exchange during the overhaul.

Amy Gallagher has over 21 years of healthcare industry experience guiding employers and employees. As Vice President at Cornerstone Group, she advises large employers on all aspects of healthcare reform, benefit solutions, cost-containment strategies and results-driven wellness programs. Amy speaks regularly on a variety of healthcare-related topics, and is often quoted by national publications on the subject matter. Locally, Amy is a member of SHRM-RI, the Rhode Island Business Group on Health, and the Rhode Island Business Healthcare Advisory Council.


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